The University of the West Indies

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FAQs

What does digital transformation mean for The UWI?

The UWI is seeking to enhance its Caribbean regional value proposition by digitally consolidating and integrating its geographically distributed operations as needed, to achieve larger technology-enabled economies of both scale and scope, with increased and more equitable service, access and satisfactions levels across all jurisdictions of the University.    
 
To put it simply, it is about consolidating our current structures and processes to maximise our collaborative synergies, agility, effectiveness and efficiency, so that we work smarter and deliver greater value to all our stakeholders. 

What aspects of the University and activities are involved in the digital transformation programme?

     The work model for the digital transformation programme is focused on optimising mission-critical operations across the entire University system. Five key areas—known as domains—for the work model have been identified as follows:
 
1. ACADEMICS (inclusive of all undergraduate, graduate, continuing and professional education, open and distance learning programmes and services);
2. KNOWLEDGE RESOURCE (comprising library, records and archival services);
3. TECHNOLOGY (involving infrastructural, network and application services);
4. FINANCE (encompassing bursarial services); and
5. ADMINISTRATION (related to HR, registrarial, examination, and student financial services).

When will it take place?

The roadmap for The UWI’s digital transformation programme sets out a path that includes four phases which run from September 2020 through August 2023:
 
1. DISCOVERY (of nomenclature and site locations through data scans and system audits);
2. DEFINE (requirements for enterprise architecture and alignment);
3. DEVELOP (taxonomic schemes, metrics and dashboards); and
4. DELIVER (multi-platform interoperability).

 

In what phase are we now?

In the current Discovery phase (Sept. 2020 - Aug. 2021), the focus is on data gathering geared towards better understanding the University’s business operations with the aim of harmonisation. This first phase is built on the principles of “identifying, analysing and understanding".