The UWI is guided by these five key interrelated dimensions of quality:
Evaluating the relevance of the quality-related intentions of our organisation or programmes – Is our focus appropriate to meet the identified needs?
Assessing our institution or programmes against indicators and standards derived from its basic mission and stated objectives – Are we meeting our stated objectives?
Demonstrating efficient and effective use of our human, physical, technological, information and financial resources – Are we efficient at using our resources?
Contributing to the enhancement of the knowledge, skills and attitudes of staff and students – Has The UWI contributed to marked, positive change in staff and students
Consistently meeting agreed service standards and/or applying best practice in our delivery of academic, professional, technical or support services and in our communication with internal and external stakeholders – Do we try to do it right the first time, every time?